Virgin Media Super Hub Update: Here’S How To Do It

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Written By Esrat Jahan

I write about my tech experiences to help those going through the same.

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To update your Virgin Media Super Hub, sign in to My Virgin Media at and click on “My Upgrades & Offers.” From there, you can choose which part of your package you’d like to upgrade and follow the on-screen instructions.

Keep in mind that firmware updates for the Super Hub are handled directly by Virgin, so manual updates are not possible. However, you can reset the hub if needed. This guide provides information on updating your hub, its advanced settings features, and future firmware updates.

Virgin Media Super Hub Update: Here’S How To Do It


Introduction To Virgin Media Super Hub Update

Learn how to update your Virgin Media Super Hub with this easy guide. Follow the step-by-step instructions and enjoy improved performance and features. No need to worry about complicated processes, this article will show you exactly how to do it.

Overview Of Virgin Media Super Hub

The Virgin Media Super Hub is a state-of-the-art router that provides high-speed internet access to millions of users. It is designed to deliver a reliable and fast connection, allowing users to enjoy seamless browsing, streaming, and gaming experiences.

With advanced features such as dual-band technology, multiple antennas, and enhanced security protocols, the Super Hub ensures that your internet connection remains stable and secure. Whether you are a casual internet user or a heavy downloader, the Super Hub is capable of handling all your online activities effortlessly.

Importance Of Regular Updates

Regular updates are essential for the smooth functioning and optimal performance of any device, including the Virgin Media Super Hub. These updates bring bug fixes, security patches, and performance enhancements that improve the overall user experience. Ignoring updates can lead to compatibility issues, security vulnerabilities, and decreased performance.

By regularly updating your Virgin Media Super Hub, you can ensure that you are benefiting from the latest features and improvements. This will help to maintain a stable and fast internet connection, prevent potential security threats, and maximize the lifespan of your device.

Benefits Of Updating Virgin Media Super Hub

Updating your Virgin Media Super Hub offers several advantages:

  • Improved Security: Updates often include security patches that protect your network from potential threats and vulnerabilities. By keeping your Super Hub updated, you can safeguard your personal information and ensure a secure internet browsing experience.
  • Enhanced Performance: Updates may address bugs and glitches that could be affecting your Super Hub’s performance. By installing the latest updates, you can optimize your internet connection speed and overall device performance.
  • Access to New Features: Updates often introduce new features and functionalities that enhance your internet experience. By staying updated, you can take advantage of these new features and enjoy a more streamlined and user-friendly interface.
  • Compatibility: Regular updates help ensure that your Super Hub remains compatible with the latest devices, services, and technologies. This allows you to connect seamlessly to new devices and enjoy a hassle-free experience.

Updating your Virgin Media Super Hub is a straightforward process that can be done through the Virgin Media website or with the help of their customer support. By making a habit of regularly updating your Super Hub, you can enjoy a reliable, secure, and high-speed internet connection.

How To Update Virgin Media Super Hub

Are you a Virgin Media user looking to update your Super Hub? Keeping your router up to date is important as it ensures that you have access to the latest features and security enhancements. In this guide, we will walk you through the steps on how to update your Virgin Media Super Hub. Whether you’re checking for available updates, updating the firmware, or troubleshooting common update issues, we’ve got you covered.

Checking For Available Updates

Before updating your Virgin Media Super Hub, it’s essential to check if there are any available updates. Here’s how you can do it:

  1. Sign in to My Virgin Media at
  2. Click on the “My Upgrades & Offers” option at the top of the page.
  3. Choose the part of your package you want to upgrade or check out the top offers.
  4. Follow the on-screen instructions to add or upgrade your services.

Updating The Firmware

Once you’ve checked for available updates, it’s time to update the firmware of your Virgin Media Super Hub. Follow these steps:

  1. Access the router settings by typing the default IP address (usually or into your browser’s address bar.
  2. Enter your username and password to log in. If you haven’t changed the default credentials, they can be found on the back of your router or in the user manual.
  3. Navigate to the “Firmware Update” or similar section.
  4. Click on the “Check for Updates” button to scan for the latest firmware version.
  5. If a new firmware version is available, click on the “Update” button to start the installation process.
  6. Wait for the update to complete. Your router may restart during this process.

Troubleshooting Common Update Issues

Encountering issues while updating your Virgin Media Super Hub is not uncommon. Here are some common problems and their solutions:

Problem Solution
The firmware update fails to start. Make sure you have a stable internet connection and try again. If the issue persists, restart your router and try once more.
The update process takes too long. Leave your router undisturbed and avoid interrupting the update process. It may take a few minutes for the firmware to update completely.
The update causes connectivity issues. Reset your router to factory settings and reinstall the firmware. If the problem continues, consider contacting Virgin Media customer support for further assistance.

By following these steps and troubleshooting tips, you should be able to update your Virgin Media Super Hub without any hassle. Remember to periodically check for updates to ensure that your router stays up to date with the latest improvements.

Additional Tips And Resources

Upgrade your Virgin Media Super Hub easily with these helpful tips and resources. Find step-by-step instructions and troubleshooting advice to ensure a smooth update process. Enjoy the latest features and improvements for a seamless internet experience.

Maximizing Security With Hub Settings

If you want to ensure the maximum security of your Virgin Media Super Hub, it’s crucial to make use of the various hub settings available. By customizing the settings to your preferences, you can protect your network from potential threats.

Here are some key security settings to focus on:

  1. Change the default administrator password to a strong, unique password that includes a combination of letters, numbers, and special characters.
  2. Enable WPA2-PSK encryption to safeguard your Wi-Fi network.
  3. Configure a guest network with limited access rights for visitors.
  4. Regularly update your hub’s firmware to ensure you have the latest security patches.
  5. Enable firewall settings to prevent unauthorized access to your network.

By optimizing these hub settings, you can have peace of mind knowing that your network is secure and protected from potential cyber threats.

Utilizing Advanced Features Of Virgin Media Super Hub

The Virgin Media Super Hub offers a range of advanced features that can enhance your internet experience. By taking advantage of these features, you can optimize your network performance and enjoy a seamless online experience.

Here are some advanced features you should explore:

  • Quality of Service (QoS) settings: Prioritize certain types of internet traffic to ensure a smoother experience for activities like online gaming or video streaming.
  • Parental controls: Set restrictions and filters to protect your family from accessing inappropriate online content.
  • Gigabit Ethernet ports: Connect devices that require higher bandwidth directly to these ports for faster and more stable connections.
  • Wireless repeater mode: Extend the range of your Wi-Fi signal by configuring your Super Hub as a wireless repeater.

By exploring and utilizing these advanced features, you can unlock the full potential of your Virgin Media Super Hub and enhance your overall internet experience.

Future Firmware Updates And Their Impact

Virgin Media consistently releases firmware updates for their Super Hub to improve performance, add new features, and enhance security. It’s important to stay up-to-date with these updates to ensure your Super Hub is operating at its best.

When a firmware update is available, you will be notified through your Virgin Media account. To install the update, follow these steps:

  1. Sign in to your Virgin Media account at
  2. Click on “My Upgrades & Offers” at the top of the page.
  3. Choose the part of your package you wish to upgrade, or explore the top offers.
  4. Follow the on-screen instructions to complete the upgrade process.

It’s important to note that firmware updates may impact your network temporarily. During the update process, your Super Hub may reboot or experience a brief loss of connectivity. However, these updates are necessary to ensure optimal performance and security for your network.

Virgin Media Super Hub Update: Here’S How To Do It


Virgin Media Super Hub Update: Here’S How To Do It


Frequently Asked Questions Of Virgin Media Super Hub Update: Here’s How To Do It

Can I Upgrade My Virgin Media Hub?

To upgrade your Virgin Media Hub, sign into your account on the Virgin Media website. Then, click on “My Upgrades & Offers” and choose the part of your package you want to upgrade. Follow the on-screen instructions to enjoy your new services.

Make sure to return the old kit and connect the new Hub properly.

How Do I Update Virgin Media?

To update your Virgin Media, follow these steps: Sign in to My Virgin Media at virginmedia. com/myvirginmedia. Click “My Upgrades & Offers” at the top of the page. Select the part of your package you want to upgrade and click “Add or Upgrade.

” Follow the on-screen instructions to enjoy your new services.

What Is The Latest Version Of Virgin Hub?

The latest version of the Virgin hub is not specified in the provided information. For the most accurate and up-to-date information, please visit the official Virgin Media website or contact their customer support.

How Do I Change My Virgin Media Hub?

To change your Virgin Media Hub, follow these steps: 1. Disconnect the old Hub by switching off the power and unplugging the cable. 2. Return the old kit. 3. Connect the new Hub. 4. Start up the Hub. For more information or troubleshooting, visit the Virgin Media website.


Updating your Virgin Media Super Hub can greatly improve your internet experience. By following the simple steps outlined in this blog post, you can easily update your hub and take advantage of the latest settings and firmware updates. Whether you’re looking to upgrade your services or troubleshoot any issues, Virgin Media provides a user-friendly process to ensure a smooth transition.

Stay connected and enjoy seamless internet connectivity with your updated Virgin Media Super Hub.

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