Peacock Sound Not Working: 8 Ways To Get Your Audio Back

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Written By Esrat Jahan

I write about my tech experiences to help those going through the same.

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If your Peacock sound is not working, there are several possible reasons. First, check your device’s internet connection to ensure it is strong enough for streaming.

Then, try clearing the cache and data on your mobile device or web browser. Additionally, make sure your sound settings are correct and that your Wi-Fi connection is stable. If the issue persists, you can try restarting your device or checking if Peacock is down.

Remember to unplug your TV power cord and other sources if you’re experiencing sound issues with Peacock on your television.

Reasons For Peacock Sound Not Working

If you’re experiencing issues with the sound on Peacock, there could be a few reasons. Check your device’s sound settings and make sure they are correct. Additionally, ensure that your Wi-Fi connection is stable.

Incorrect Sound Settings

One of the main reasons for the absence of sound on Peacock TV could be incorrect audio settings on your device. It is important to ensure that the volume is set at an appropriate level and not muted. Additionally, check if the audio output is correctly selected. Sometimes, choosing the wrong output can lead to no sound playback. Adjusting these settings on your device can resolve sound issues on Peacock.

Unstable Wi-fi Connection

An unstable Wi-Fi connection can also result in Peacock sound not working. When the Wi-Fi signal is weak or intermittent, it can cause audio buffering or disruptions. To fix this, make sure that you are within range of a strong Wi-Fi signal and consider restarting your router. Additionally, minimizing interference from nearby devices and using a wired connection can help stabilize the Wi-Fi connection and improve sound performance on Peacock.

Several other factors can also contribute to sound issues on Peacock, such as outdated app versions, software glitches, or compatibility problems. If the above solutions don’t resolve the problem, consider updating the Peacock app to the latest version, restarting your device, or reaching out to Peacock’s customer support for further assistance.

Peacock Sound Not Working: 8 Ways To Get Your Audio Back


Troubleshooting Steps

If you’re experiencing audio issues while using Peacock, don’t worry! There are several troubleshooting steps you can take to get your audio back up and running. Here are eight methods to try:

1. Check Internet Connection

First and foremost, make sure your device has a stable internet connection. A weak or unstable connection may affect the audio playback on Peacock. If necessary, switch to a stronger Wi-Fi network or connect via ethernet cable for a more reliable connection.

2. Clear Device’s Cache And Data

If you’re using Peacock on a mobile device or web browser, clearing the cache and data may help resolve the audio issue. To do this, go to your device’s settings menu, find the Peacock app, and clear the cache and data associated with it. This can remove any temporary files that may be causing the sound problem.

3. Restart Your Device

Restarting your device can often solve various technical issues, including audio problems with Peacock. Simply power off your device and then turn it back on after a few seconds. This can refresh the system and potentially fix any glitches affecting the sound playback.

4. Verify Sound Settings

Ensure that your device’s sound settings are properly configured for Peacock. Check the volume level and make sure it’s not muted or set too low. Additionally, verify that the audio output is set to the correct device, such as speakers or headphones, depending on how you’re listening to Peacock.

5. Set Audio Output To Pcm

In some cases, changing the audio output to PCM can resolve audio issues on Peacock. PCM (Pulse Code Modulation) is a standard audio format that most devices support. You can usually find the audio output settings in your device’s sound or audio settings. Select PCM as the output format and see if it improves the audio playback.

6. Update Peacock App

Ensure that you have the latest version of the Peacock app installed on your device. Developers often release updates to fix bugs and improve overall performance, including audio-related issues. Check your app store and update Peacock if a newer version is available.

7. Disable Other Audio Apps

If you have multiple audio apps running in the background while using Peacock, they may conflict with each other and cause sound problems. Close any unnecessary audio apps or restart your device to ensure that Peacock has exclusive access to the audio resources.

8. Contact Peacock Support

If none of the above methods resolve the sound issue on Peacock, consider reaching out to Peacock’s customer support. They have dedicated agents who can provide further assistance and troubleshoot specific issues related to audio playback.

By following these troubleshooting steps, you can increase the chances of getting your audio back on Peacock. Remember to try each method one at a time and test the audio after each step to see if the issue is resolved. Happy streaming!

Additional Tips And Solutions

If you’re still facing audio issues while streaming Peacock, don’t worry! Here are a few additional tips and solutions to help you resolve the problem:

Check For Peacock App Updates

To ensure you have the latest features and bug fixes, always make sure your Peacock app is up to date. Check for app updates in your device’s app store and install any available updates for the Peacock app.

Try Watching Peacock On Another Device

If you’re experiencing sound problems on one device, try streaming Peacock on another device. This will help you determine if the issue is specific to a particular device or if it’s a widespread problem.

Restart Peacock App

A simple restart can often resolve various technical glitches. Close the Peacock app completely and then reopen it. This will refresh the app and may fix any audio issues you were facing.

Disable Audio Description

Audio description can be useful for visually impaired individuals, but it can sometimes interfere with the regular audio. If you have audio description enabled and are experiencing sound problems, try disabling it in the Peacock app settings.

Reset Tv Power

If you’re streaming Peacock on a smart TV, try resetting the power. Turn off the TV, unplug it from the power source, wait for a few minutes, and then plug it back in. This simple power cycle can often resolve various technical issues.

By following these additional tips and solutions, you can increase your chances of getting the audio back on Peacock. Remember to check for app updates, try watching on another device, restart the app, disable audio description, or reset the TV power. Hopefully, one of these solutions will help you enjoy your favorite shows and movies with perfect audio.

Peacock Sound Not Working: 8 Ways To Get Your Audio Back


Peacock Sound Not Working: 8 Ways To Get Your Audio Back


Frequently Asked Questions On Peacock Sound Not Working: 8 Ways To Get Your Audio Back

Why Is Audio Not Working On Peacock?

Audio on Peacock may not be working due to issues with the device’s internet connection or cache. Ensure a strong internet connection and clear the device’s cache and data. Additionally, check the audio settings and make sure they are configured correctly.

How Do I Change The Audio Settings On My Peacock?

To change the audio settings on your Peacock app: 1. Open the Peacock app in a web browser. 2. Select the show or movie you want to watch. 3. On the player menu, select the ‘Audio & Subtitle’ option. 4. Choose the ‘English’ option for audio.

5. Enjoy your preferred audio settings on Peacock.

What Do I Do If Peacock Is Not Working?

To troubleshoot if Peacock is not working, follow these steps: 1. Close the Peacock app. 2. Check your internet connection. 3. Clear your device’s cache and data. 4. Restart your device. 5. Verify your sound settings. If the issue persists, try watching Peacock on another device or check if Peacock is down.

How Do I Clear My Peacock Cache?

To clear your Peacock cache on Android apps, follow these steps: 1. Open the Settings app. 2. Go into Apps. 3. Tap on See all apps. 4. Find and select Peacock TV. 5. Hit Storage & cache. 6. Tap on the Clear cache and Clear storage buttons.


If you’re experiencing issues with the sound on Peacock, there are several troubleshooting steps you can take. First, check your device’s internet connection and ensure it’s strong enough for streaming. Clearing your device’s cache and data may also help. Additionally, verify the audio settings on your device and make sure they’re correct.

If you’re still having problems, restarting your device or trying to watch Peacock on another device may resolve the issue. Remember to double-check if Peacock is down as well. By following these steps, you should be able to get your audio back and continue enjoying your favorite shows and movies on Peacock.

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